Sometimes, after creating a new subscription, there may be a delay before your premium membership is fully activated.
If after 15 minutes you still don't have access to the premium feature please reach out to us for further assistance.
When contacting us, It's important to include the following details in the description field:
- Your subscription name.
- The email address used for signing up.
- The email address associated with the payment / automatic payment number.
We'll review your request and do our best to get back to you as soon as possible.
Additionally, please don't cancel the subscription before receiving a reply from us. Doing so will help us locate the problem and assist you better.