Using categories is a great method for organizing your questions, allowing users to easily find answers within the FAQ Widget.
To manage your FAQ categories, follow these steps:
- Navigate to the "Content" tab and choose the "Categories" subtab.
- Within this section, add new categories using the "+ Add Category" button and customize them to suit your needs.
- Once all necessary categories are created, go to the "Content" subtab and select the questions you want to associate with specific categories.
- Open the question's settings, and locate the "Category" option. Then, select the category from the one you've created.