How to Enable and Manage the Workflow Status Feature?

The Workflow Status feature helps users track the progress of feature requests, providing transparency and better management of their workflow. This article will guide you through the steps to enable the Workflow Status feature and explain each configuration option within it.

Enabling Workflow Status

Follow these steps to activate the Workflow Status feature:

1. Access the Widget Editor: Open the widget editor from your dashboard.
   
   
2. Navigate to the Workflow Status Settings: In the widget editor, locate the Workflow Status section, which allows you to manage and configure the status tracking settings.
   
   
   
   
3. Enable Workflow Status: Toggle the Enable Workflow Status option to "On." This activates the feature, allowing users to see the progress status of each feature request.

Workflow Status Configuration Options

Once the Workflow Status feature is enabled, several customization options are available to refine its behavior. Let’s walk through each one:

1.  Show Workflow Filter
   
   
   • Purpose: This option allows you to add a filter for users to view features by their status (e.g., "In Progress," "Pending," "Done").
     
     
     
     
   • Use Case: Enabling this makes it easier for users to filter requests based on their status, providing a clear overview of where specific features stand.
     
     
     
     
2. Show "Done" Features
   
   
   • Purpose: This option determines whether completed features (marked as "Done") are visible to users.
     
     
     
     
   • Use Case: If enabled, users will be able to see completed feature requests, which provides transparency and helps users track what has already been implemented.
     
     
3. "Done" Features Position
   
   
   • Options:
     
     
     • Default: Keeps the "Done" features in their regular order with the rest of the requests.
     • Above Features: Moves all "Done" features to the top of the list.
     • Under Features: Moves "Done" features to the bottom of the list.
       
       
       
       
   • Use Case: Choose the placement that best suits the workflow—keeping completed items visible for reference at the top, or grouping them at the bottom to keep focus on pending tasks.

Here’s a quick overview of how it works:

1. User Submission
   Users can suggest features via the Request Feature button on the website. These requests appear in the editor for review.
   
   
   
   

2. Review and Status Update
   In the widget editor, team members can assign or update the Feature Workflow Status to reflect the request’s stage:

   • Pending: Awaiting review or prioritization.
     
     
     
     
   • In Progress: Currently being developed.
     
     
     
     
   • Done: Feature is completed and live.
     
     
   • Rejected: Not planned for development.
     
     
     
     

   For example, a new feature request may start as Pending, move to In Progress if development begins, and then be marked as Done when it’s completed.